The Consumer Hotline for Tourists is a consumer consultation service for foreign visitors to Japan operated by the National Consumer Affairs Center of Japan, Incorporated Administrative Agency of Japan.
To contribute to the stability and improvement of the lives of the people, the National Consumer Affairs Center of Japan takes a comprehensive perspective to provide information and conduct research on lives of the people, and implements procedures for the legal settlement of important consumer disputes.
Established: October 1, 2003
Related Law: Established under the Act on National Consumer Affairs Center of Japan (Act No. 123, December 4, 2002)
Address: 3-1-1Yaei, Chuo-ku, Sagamihara-shi, Kanagawa (Sagamihara Office)
3-13-22 Takanawa, Minato-ku, Tokyo (Tokyo Office)
Web Site: https://www.kokusen.go.jp/