Helpful Information

Staying

An accommodation tax is used to promote tourism in the area.

When you receive a hotel bill,…

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Save time and enjoy your favorite meals: Food delivery services!

Food delivery services that al…

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Staying at a capsule hotel

Capsule hotels are said to hav…

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Let the staff put down and take up the bedding.

Most Japanese-style inns do no…

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Use in public spaces of yukata (light cotton kimono), loungewear, and slippers provided in lodging facilities

In many Japanese lodging facil…

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Points to consider when using toilets in Japan

The use of toilets varies from…

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At the hotel, change into slippers and relax.

Many hotels in Japan provide s…

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Consumer Hotline for Tourists

 03-5449-0906
★Standard call rates to the call center will apply.
Hours: Mon.–Fri. 10:00 a.m.–12:00 p.m. 1:00 p.m.–4:00 p.m.
（Closed weekends, national holidays, and Dec. 29 – Jan. 3）
[Available languages]
English, ​Chinese, ​Korean, ​Thai, ​Vietnamese, ​French, ​Japanese
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