Press Releases

August 2024

FY2023 Summary of inquiries received by Consumer Hotline for Tourists

August 2023

FY2022 Summary of inquiries received by Consumer Hotline for Tourists

August 2022

FY2021 Summary of inquiries received by Consumer Hotline for Tourists

August 2021

FY2020 Summary of inquiries received by Consumer Hotline for Tourists

August 2020

FY2019 Summary of inquiries received by Consumer Hotline for Tourists

January 2020

Summary of the Year Since the Launch of the "Consumer Hotline for Tourists" - 65% of the inquiries are in Chinese -

September 2019

Troubles reported to Consumer Hotline for Tourists: partly caused by differences of culture and custom?

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Consumer Hotline for Tourists

 03-5449-0906
★Standard call rates to the call center will apply.
Hours: Mon.–Fri. 10:00 a.m.–12:00 p.m. 1:00 p.m.–4:00 p.m.
（Closed weekends, national holidays, and Dec. 29 – Jan. 3）
[Available languages]
English, ​Chinese, ​Korean, ​Thai, ​Vietnamese, ​French, ​Japanese